Refund policy

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be useable no extensive damaging and in its original packaging.

Your item needs to have the receipt or proof of purchase.

Please contact our customer service team at sleetfeets@gmail.com within 14 days of receiving your purchase to initiate the return process.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We reserve the right to refuse returns that do not meet the above criteria or are returned outside the 14-day return period.